Our policies


At Toosan Homes we guarantee check-in from 2PM, but if the room is ready upon your arrival, you are welcome to check-in before. If, on the other hand, the room is not ready when you arrive, you can store your luggage with us at no charge until the room is available.


Check-out is at midday. If you require a later check-out, please contact the receptionist before 11 AM on the day of departure and we will do our best to accommodate your request but we cannot guarantee that it would be possible.

Cancellation Policy

All hotel rooms are subject to a cancellation policy depending on which kind of rates/reservation you have chosen. Please contact us to have more information. Alternatively, you can cancel your reservation online by clicking the link that was set through your email address and entering the confirmation number.